Returns & Exchanges
At Farm Link Hawaiʻi, we strive to deliver the freshest local produce and goods. If your order does not meet your expectations, please notify us within 24 hours of delivery so we can make it right.
1
Inspect Your Delivery
Thoroughly check your items upon arrival to ensure everything is present and meets our quality standards.
2
Document Issues
If an item is damaged or missing, take a clear photo of the product and the packaging to help us improve our service.
3
Contact Support
Email our team at [email protected] within 24 hours with your order number and any supporting photos.
4
Receive Credit or Refund
Once reviewed, we will issue a store credit or a refund to your original payment method for the unsatisfactory items.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing